Swarovski is detected crystal is a glass

For many fashionable young people, the famous brand Swarovski is synonymous with crystal. Mr. Wei, a citizen of Zhengzhou, bought the brand's crystal pendant necklace for more than a thousand dollars and found that it was made of glass only, and that is also true of other products of the brand.

The reporter visited the Swarovski counter in Zhengzhou City. When the sales staff introduced the products, they all claimed that the products sold were crystal. On its official website and product warranty card, the description of “crystal” is hard to find. At present, the industry and commerce departments have investigated the irregularities in the sales of Swarovski counters.

Thousand yuan of crystal pendants in the event was originally "simulation jewelry"

The Chinese Lunar New Year Festival is approaching. The day before yesterday, Mr. Wei came to a shopping mall in Zhengzhou to buy gifts for his wife and bought a crystal pendant necklace at the Swarovski counter. The price was 1,180 yuan.

After returning home, when Mr. Wei looked through the box, he accidentally discovered that the transparent non-stick adhesive on the back of the box was marked with a small font to indicate "simulation jewelry." On the warranty card of the product, there are two lines of Traditional Chinese and Simplified Chinese characters, which are described as follows: “This is... and made of high-quality crystal creations”, “This is... and uses high-quality crystal creation system. Into a boutique."

"crystal"? "Imitation"? Mr. Wei returned to the counter consultation, but the answer was that all the products in the shop were crystal products.

"When I bought a necklace, the Purchasing Guide introduced it to me and said that it was a crystal. I didn't even say it was an imitation." Mr. Wei said that he proposed a return, but the shopkeeper stated that the seller's quality guarantee card had already indicated that "sale cannot be returned". . Therefore, Mr. Wei complained to the Industrial and Commercial Bureau of Du Ling Street in Zhengzhou City.

The investigation of "ornate crystal" is actually expensive glass. Yesterday, the reporter logged on to the Swarovski Chinese official website and found that there are eye-catching and numerous "crystal" words in the slogans on the home page of the website. Such as: "Crystal necklace series of design works, decorated with a brand of praise, precision cut transparent and colored crystal" and so on. Point to open each kind of product, its introduction also indicates "crystal".

The reporter noticed at the bottom of the page that there was a line of small words that read: "All Swarovski products are crystal ornaments or simulated jewelry." "In small places such as those that are not so conspicuous, the words "Crystal" appear on some large characters. This obviously misleads consumers." Mr. Wei said.

According to the reporter's review of relevant information, Swarovski entered the Chinese market in 1971 and has now developed for 40 years. The company is headquartered in Austria, is a company specializing in the development and production of artificial crystal (high-lead glass) and related products, its products are mainly used for fashion, lighting, ornaments and other decorations.

The name of the product is named "storage"

How to name this kind of simulation jewelry? Yesterday, the reporter inquired about GB/T16552-2003 "Gem and Jade Name", the naming rules clearly stipulate: "imitation gem" can not be used alone as a jewel name, in the imitation of natural jewellery and jade names preceded by "imitation", should try Determine the name of the specific jewelery, such as "glass" or "crystal (glass)".

In this regard, the industrial and commercial department has specifically directed the rectification. On July 2, 2008, Hebei's industry and commerce department notified that the SBA's products were detected as 100% glass in market monitoring by the Hebei Provincial Bureau of Industry and Commerce. However, the product was labeled as “Swarovski in the specification. "Crystal Crystal," the jewelry named project does not meet the national standards, the industrial and commercial sector that may be misleading to consumers, suspected of fraud, ordered them to rectify.